Terms and Conditions

Effective Date: 21/04/2025

Welcome to Twik — operated by Bluehole (OPC) Pvt Ltd, headquartered at 907 – Ganesh Meridian, S.G. Highway, Ahmedabad, Gujarat, India. By accessing our website Twik, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

1. Definitions

  • “We,” “Us,” “Our” refers to Bluehole (OPC) Pvt Ltd and its website, Twik.

  • “User,” “You,” “Your” refers to anyone accessing or using the website.

  • “Service” means the website and all associated services provided by us.

2. Eligibility

To use our services, you must be at least 18 years of age or access the website under the supervision of a parent or legal guardian. By using the website, you affirm that you are legally capable of entering into this agreement.

3. Website Use and Account Creation

You may create a personal account on Twik. You are responsible for ensuring the accuracy of the information provided and for safeguarding your login credentials. Unauthorized use of your account must be reported immediately.

You agree not to:

  • Use any false or misleading information.

  • Impersonate any person or entity.

  • Use the website for any unlawful activity.

4. Product Purchases

Our website offers users the ability to purchase physical goods or digital products on a one-time payment basis. All product listings, descriptions, prices, and availability are subject to change without notice.

We reserve the right to:

  • Refuse or cancel any order for any reason.

  • Limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.

Payments are processed through secure third-party gateways. We are not responsible for any security breaches or issues on the payment provider’s side.

5. Intellectual Property

All content on this website—including but not limited to text, images, logos, graphics, icons, layout, trademarks, and designs—is the exclusive property of Bluehole (OPC) Pvt Ltd and protected by applicable intellectual property laws.

Users are prohibited from:

  • Reproducing, copying, or redistributing any content without our prior written consent.

  • Using our trademarks, logo, or trade dress in a misleading or unauthorized manner.

6. User Content and Feedback

This website does not allow users to upload or share their own content such as text, images, reviews, or comments.

However, should you submit any feedback, suggestions, or ideas (via email or other communication means), you acknowledge that:

  • We may use such feedback without any obligation to you.

  • You grant us a royalty-free, perpetual, irrevocable, non-exclusive right to use, modify, and distribute your suggestions.

7. Promotions, Contests & Sweepstakes

We may offer limited-time contests, promotions, or sweepstakes. By participating, you agree to abide by the official rules and decisions made by Bluehole (OPC) Pvt Ltd, which shall be final and binding.

Participation in these activities may require you to provide certain personal information, which will be handled in accordance with our Privacy Policy.

8. Subscription Plans

We currently do not offer recurring subscriptions. All purchases on the site are one-time payments.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Bluehole (OPC) Pvt Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use or inability to use our website or products.

This includes but is not limited to:

  • Loss of profits or revenue.

  • Business interruption.

  • Data loss or system failure.

10. Disclaimer of Warranties

All materials on our website are provided “as is.” We make no warranties, expressed or implied, and hereby disclaim all other warranties including, without limitation:

  • Fitness for a particular purpose.

  • Non-infringement of intellectual property or other violation of rights.

  • Accuracy, likely results, or reliability of the use of the materials.

11. Modifications

We may revise these terms at any time without notice. By using this website, you are agreeing to be bound by the then-current version of these Terms and Conditions. Any modifications will be posted on this page, and it is your responsibility to check them regularly.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, and any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat.

13. Contact Information

For any questions or concerns regarding these Terms & Conditions, you may contact us through:

14. Termination

We reserve the right to suspend or terminate your access to the website at any time, without notice, for conduct that we believe violates these Terms, is harmful to other users, or for any other reason at our sole discretion.